PERSONAL INFORMATION

Privacy Policy

This is a reference translation. If it differs from the Japanese version, the Japanese version prevails.

Soraniwa Holdings Co., Ltd. ("we") complies with Japan's Act on the Protection of Personal Information and related laws, and handles personal information as set out below.

1. Information we collect

We may collect the following through our contact form, e-mail, phone, transactions, training applications and interviews.

  • Name, company or organization
  • E-mail address, phone number, postal address
  • The content of your enquiry or consultation
  • The sender's IP address (to prevent misuse of the form)

2. How we use it

  • To answer and contact you about enquiries and consultations
  • To propose products, send samples and perform contracts
  • To provide services such as business succession support and IT training
  • To interview and feature people in our web magazine Awa no Shokunin
  • To improve our services and prevent misuse

3. Disclosure to third parties

We do not provide personal information to third parties without your consent, except:

  • Where required by law
  • Where necessary to protect a person's life, body or property and consent is difficult to obtain
  • Where cooperation with a government body is needed and seeking consent could interfere with its work

If business succession support requires sharing information with a partner such as a matching site operator, we will obtain your consent first.

4. Outsourcing

We may outsource work such as server management and product delivery, as far as needed for the purposes above, and will appropriately supervise contractors.

5. Security

We take necessary and appropriate measures to prevent leakage, loss or damage of personal information. Contact form entries are sent to us by e-mail and are not stored in a database on the web server.

6. Your requests

If you ask us to disclose, correct, add to, delete or stop using your personal data, we will confirm your identity and respond in accordance with the law. Please use the contact details below.

7. Cookies and external services

This site uses Google Fonts, provided by Google LLC, so information such as your IP address may be sent to Google when you view it. We do not currently use analytics tools or advertising on this site, and will update this policy if that changes.

We are not responsible for the handling of personal information on external sites linked from this site.

8. Changes

We may change this policy in response to changes in law or for other reasons. Changes take effect when posted on this site.

9. Contact

Soraniwa Holdings Co., Ltd.
Kazuya Mori, Representative Director
31-13 Motoura-shimo, Ronden-cho, Tokushima City, Tokushima, Japan
TEL +81-88-661-2882
E-mail info@soraniwahd.com

Established: November 1, 2026